Retailer Success Account Manager – Laura Patterson

Welcome to DivideBuy...

Hi, I’m Laura Patterson, your Merchant Success Partner.

Thanks for choosing DivideBuy as your trusted LendTech provider, and I’m looking forward to helping your business make the very most of your POS finance solution.

What is your background and experience?

I have 13 years of experience in financial services across multiple verticals, from products and mortgages to loans and credit cards. The knowledge I’ve accumulated over this time period helps give me a birds-eye view of a company – and I’m delighted to put this skill to use in helping your business achieve amazing results.

What is your approach to account management?

I take a holistic view of your business and focus on the end-to-end picture – whether its customer experience or commercial performanceGaining a deep understanding of you as a retailer and your customer base is a top priority for me, as it empowers me to support your growth in the most impactful way possible. I enjoy proactively identifying areas of opportunity or improvement and going above and beyond for our merchants.

How will we work together on a regular basis?

An open and collaborative relationship is the key to success. Building a habit of sharing ideas and working together as a partnership means we can quickly address any challenges and take advantage of opportunities. Whatever medium of communication you prefer – phone, face to face or over email – I’m happy to adapt to suit your needs.

 

On behalf of the whole team, I’d like to welcome you to DivideBuy. I look forward to supporting your business growth journey!

If you need to get in touch, please contact me at:

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