A guarantor may be required for your credit application, depending on your credit worthiness and other assessments. This means that you have been approved for interest free credit. As a responsible lender, we regularly review our lending practices, so they may have changed since the last time you applied. The credit decision is not necessarily based on any previous experience with us, but on your credit and affordability assessments.
The quickest way to fix the most common issues
Our UK based customer service team are available 7 days a week.
We are available to chat online during the following hours :
Monday to Friday 08:00am to 8pm
Saturday 08:00am to 4:30pm
Sunday 09:00am to 4:30pm
Our chat based team is available to support customers with their queries
at the following times during Black Friday weekend:
Black Friday 26th November - 6:00am - Midnight
Saturday 27th November - 8:00am – 4:30pm
Sunday 28th November - 9:00am – 4:30pm
Cyber Monday 29th November - 6:00am – Midnight