Retailer Success Account Manager – Adam Craig

Welcome to DivideBuy...

Hi, I’m Adam Craig, your Merchant Success Partner.

Thanks for choosing DivideBuy as your trusted LendTech provider, and I’m looking forward to helping your business make the very most of your POS finance solution.

What is your background and experience?

I have a track record of delivering strong results in high-stakes environments throughout my career – from my roots as a chef managing high-pressure kitchens, to fast-paced Customer Service roles where rapid resolution was a must-have. As a result, I act swiftly, with robust attention to detail, to achieve great results for your business.

What is your approach to account management?

I have excellent organisational skills which I’ll use to prioritise objectives according to your most pressing needs. Along with reporting on and monitoring your account, I’ll deep-dive any areas of improvement or opportunity proactively to keep things moving forward.

How will we work together on a regular basis?

I’ll work with you to gain an in-depth understanding of you as a retailer, as well as your customers. Verbal communication is a strong medium for building a good rapport and relationship, so I enjoy speaking with you over the phone or face to face. However, I’m happy to adapt to your preferred method of communication so we can accomplish your objectives seamlessly.

 

On behalf of the whole team, I’d like to welcome you to DivideBuy. I look forward to supporting your business growth journey!

If you need to get in touch, please contact me at:

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