Make a complaint online

    What does your complaint relate to?

    Please provide your personal information:
    Date of Birth

    Please add a description of your complaint providing as much detail and evidence as possible.

    We'll try to contact you to resolve the issue as soon as possible.

    Email address linked to your DivideBuy account

    Please use the box below to tell us if you require additional support (e.g. someone helps manage your affairs) or have a physical or mental health condition. Also, if you need us to communicate with you in a different format (e.g. large print or braille), let us know here.

    Please note, by completing this section you consent to us recording all details you share, which might include sensitive information such as your health. This will only be used in relation to your complaint.

    By submitting this form, you are also consenting to being contact by a member of our team to discuss the matter further.

    Win a luxurious Swyft armchair worth up to £895!

    Ends 31st of December 2023

    Our merchant partner Swyft is giving one lucky winner a Model 01 or Model 02 armchair worth up to £895. These bestselling armchairs sit on a solid wood plinth and come in a variety of fabrics and colours.

    Throw your name in the hat to win and sign up now! 

    Skip to content