Make a complaint online

Please provide your personal information:
Date of Birth

Please add a description of your complaint providing as much detail and evidence as possible.

We'll try to contact you to resolve the issue as soon as possible.

Email address linked to your DivideBuy account

Please use the box below to tell us if you require additional support (e.g. someone helps manage your affairs) or have a physical or mental health condition. Also, if you need us to communicate with you in a different format (e.g. large print or braille), let us know here.

Please note, by completing this section you consent to us recording all details you share, which might include sensitive information such as your health. This will only be used in relation to your complaint.

By submitting this form, you are also consenting to being contact by a member of our team to discuss the matter further.