You will be able to refund an entire order or part of an order. Further details can be found when you choose your shopping cart.
You can find details of how to process a refund following a customer return via your retailer portal depending please choose platform below:
We aim to refund orders within 24 hours of receiving your confirmation
Interest free credit agreements provided by Zopa Embedded Finance Limited trading as DivideBuy are not regulated by the Financial Conduct Authority and do not fall under the jurisdiction of the Financial Ombudsman Service.
Zopa Embedded Finance Limited trading as Dividebuy is an appointed representative of Zopa Bank Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, and entered on the Financial Services Register (800542 & 993200).
Zopa Embedded Finance Limited (14602085) is incorporated in England & Wales and has its registered office at: First Floor, Brunswick Court, Brunswick Street, Newcastle-under-Lyme, ST5 1HH. VAT Number 439973733.
Copyright © Zopa Embedded Finance Limited 2023. All rights reserved
Ends 31st of December 2023