Can I negotiate my rate?
Once you have signed your initial contract your rate will be reviewed on an annual basis. You can request a rate review by emailing retailpartners@dividebuy.co.uk and an account manager will be in touch.
If a customer chooses DivideBuy, when will I receive payment?
You will receive retailer payments in line with your terms of payment as outlined in the terms & conditions.
How do I get paid for my orders?
If you are a retailer of goods
Please provide us with tracking information via your web platform. For retailers who use WooCommerce, Magento or Shopify you can input your tracking details via your platform. Once your delivery tracking has been received and confirmed your payment will be processed. Typically you will receive the funds two business days after processing.
Instructions on how to input your tracking details onto an order are below:
If you provide services
Once you have fulfilled your service(s) in full we pay you for the order. Your account manager will work with you on how to provide information.
