Adding a New User

Both Retailer Super Admins and User Executives can create new users.
1. Go to the User list for your store and select “Add New User” via the button at the top right of the screen:

2. The following screen will appear:

Enter the user’s details, including “Role Information” and select “Save.”
3. The user will then receive the email below:

The user will need to click “Complete Registration.”

4. The pop-up form will be auto populated based on the details the Retailer Super Admin User inputted. Please ask the new user to check that this information is correct.

The user will need to create their own unique pin and password. They’ll use this to log into their User Account.
The user must click ‘sign up’ to complete the process.

5. Once the User has set their password and pin, they will be set to “Activated.” Further stops for this are detailed in “Activate a User” section of this guide. Once they have been set to ‘Active’ they’ll be able to use your Retailer Portal.

Our use of cookies

We use necessary cookies to make our site work. We'd also like to set optional analytics cookies to help us improve it. We won't set optional cookies unless you enable them. Using this site will set a cookie on your device to remember your preferences.

For more detailed information about the cookies we use, see our Cookies page

Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics cookies

We'd like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our Cookies page .

Skip to content