How to process a refund for a custom order?

For custom order retailers, raising orders within the merchant portal only, please email with the following information

Customer name:
Order number:
Order total:
Refund amount: (should be the same as the order total if this is a full refund)

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Page last updated: 13 October 2021

Win a luxurious Swyft armchair worth up to £895!

Ends 31st of December 2023

Our merchant partner Swyft is giving one lucky winner a Model 01 or Model 02 armchair worth up to £895. These bestselling armchairs sit on a solid wood plinth and come in a variety of fabrics and colours.

Throw your name in the hat to win and sign up now! 

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