I want to use a different address for delivery rather than my billing address. How can I do this?

Due to fraud prevention measures, we don’t currently offer this option. However, if you are due to move home and would like your goods delivered to your new address, please follow the steps below:

1. Complete your order using your current address.

2. When your order has been confirmed, please contact our Customer Service team via our live chat here.

3. Our team will contact the relevant merchant partner and pause your delivery.

4. When you have access to your new address, please amend your address details with your bank and send proof of this (in the form of a bank statement) to [email protected]. Please include the following:
– Full name
– Date of birth
– Previous postcode
– The details of your new address including postcode

5. On receipt of this email, we will confirm that your details have been updated and will inform the merchant.

6. The merchant will contact you separately to arrange delivery.

WIN 2 grey sun loungers worth up to £254.99

Ends 31st July 2024

Our merchant partner VonHaus is giving one lucky winner a pair of gorgeous grey sun loungers worth £254.99

With cushions made from strong, quick-drying and wrinkle-resistant polyester and an adjustable back, these chairs are perfect for an English summer.

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