Can I change my delivery address?

To change your delivery address, we will require proof of your new address. Proof can be in the form of a bank statement, council tax statement, or utility bill (dated within the last 3 months). We ask for these as a fraud prevention measure to ensure that items are being delivered to the correct individual. For this reason, we can only authorise delivery to the named individual on the credit agreement. Please forward a copy of one of the specified documents to [email protected] with your new address details. Please include the following:
Full name
Date of birth
Previous postcode
The details of your new address including postcode.

On the receipt of the email, we will confirm that your details have been updated.

WIN a Simba Hybrid mattress bundle worth up to £2,952

Sunday 29th September 2024

Ready for lazy summer days? Enter our prize draw for your chance to win a set of sun loungers!

 

Our merchant partner Simba is giving one lucky winner a Hybrid® mattress, duvet, and pillow bundle worth up to £2,952. Choose from one of their Comfort, our high-tech Deluxe or their heavenly Earth mattress ranges.

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